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Q. The Administrative SRO is leaving the organization, how can we transfer his privileges to another user in PAMS?
A. The person who is replacing the Administrator should be registered to the institution in PAMS. Request the existing SRO to grant his/her replacement the Manage User and Manage Institution Profile privileges in PAMS. If the existing SRO has failed to do so, contact PAMS Help Desk.
Q. Person X has A staff member has left our organization. How can we remove him/her from our organization in PAMS?
A. Contact the Administrative SRO and ask him/her to remove the user from the Institution. This will result in the exiting user losing any access to the institution’s information in PAMS. User will not be able to register to the institution in PAMS.