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The PAMS Helpdesk is also available from 9 am to 5:30 pm, Monday through Friday, at 855-818-1846 (toll-free), 301-903-9610, or sc.pams-helpdesk@science.doe.gov.

The Introduction to PAMS section contains the following How To Guides:

• Logging In
• Navigation
• System Conventions
• Definition of Terms
• PAMS Helpdesk Contact Information
• Recommended Settings Guide

Additional How To Guides are available from the  left side menu if you select PAMS Help.  You can also use the following links to access additional guides.

The PAMS Help page contains the following information and How To Guides:

• Introduction to PAMS
  • Logging In
  • Navigation
  • System Conventions
  • Definition of Terms
  • PAMS Helpdesk Contact Information
  • Recommended Settings Guide
• Registration
  • Create a User Account
  • Update User Profile
  • Register to an Institution
• Manage Institutions
  • Manage Institution Profile
  • Manage Peer Access Permissions
  • Manager User Privileges
  • Change Award SRO
• Create and Manage Submissions
  • Submit a Preproposal
  • Submit a Letter of Intent
  • Submit a Lab Proposal
  • Respond to Proposal Invitation
  • Locate a Grants.gov Proposal
  • Submit a Letter of Intent – SBIR
  • Submit Renewal Proposal Products
  • Withdraw Proposal
• Instructions to Reviewers
  • Commercialization Review – SBIR
  • Review – Mail In
  • Review – Mail In – SBIR
  • Review – Panel
  • Review – Scoring Only
  • Conflict of Interest Certificate
• Revised Budget
• How Do I Submit a Public Abstract
• Create and Submit Award Modification Requests
• Complete Commercialization Survey -SBIR
• Complete Progress Report
• Submit a Commercialization Plan - SBIR
• View Reviews
• Requesting Additional Award Access
• Approving Additional Award Access Request