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1 Introduction

The Portfolio Analysis and Management System (PAMS) allows Department of Energy (DOE), Office of Science (SC) applicants and awardees to access and manage their submissions and awards in a single system. To create or access PAMS or Grants.gov submissions (Letters of Intent (LOIs), Pre-Proposals, or Proposals) or to access or request modifications to award information a user must have an external user account.  

As a PAMS user you should never have multiple PAMS accounts and you should never share your username or password with other users or allow them to access your account.

The purpose of this document is to provide step-by-step instructions for users to follow to create an external PAMS account.

2 Prerequisites

Before a user can create an external PAMS account, the following criteria must be met:

3 Creating an External Account

Use the following steps to create an external PAMS account.

1. Navigate to the PAMS external homepage at: https://pamspublic.science.energy.gov/webpamsepsexternal/login.aspx

2. Click the Create New PAMS Account link in the navigation menu on the right. (Figure 1)


Figure 1. PAMS External Homepage - Create New PAMS Account

If you received an email inviting you to register to PAMS, follow the instructions in the invitation email.

3. PAMS will load the Having Trouble Logging In? page, which displays a list of seven subsections that provide further guidance for logging into PAMS. Select No, I have never had an account. (Figure 2)

Figure 2. Having Trouble Logging In? – No, I have never had an account

4. Upon clicking No, I have never had an account, PAMS will expand the subheader. Read the section carefully. To create an external account, click Create an Account. To cancel account creation, click Cancel. (Figure 3)

Figure 3. Having Trouble Logging In? – No, I have never had an account, Cancel, Create Account

5. Upon clicking Create an Account, PAMS will navigate the user to the “Create Account” page. Refer to the table below for guidance on completing the required fields. (Figure 4)

Figure 4. Create Account

Required Fields

Element

Description

First Name

Enter your first name.

Last Name

Enter your last name.

Username

Enter the username you wish to use. (Do not use spaced when creating your username)

Password

Enter a password.  Passwords must be at least eight characters in length and contain the following:

·          At least one lowercase letter (a-z)

·          At least one uppercase letter (A-Z)

·          At least one number (0-9)

·          At least one of these five special characters: ~ ! @ # *

Your new password cannot be identical to any of your previous 6 passwords.
Passwords expire every 120 days. The system will prompt you to change your expired password when you log in.
Since this password change is prompted by the system, there will be no email notification with the new password.

Retype Password

Retype your password.

Security Question

Select a security question. Should you forget your password at any time, this security question will allow you to obtain a new password.

Security Answer

Provide an answer for the security question.

Email

Enter an email address. This email address must be a unique email and you will not be able to create an account if the email is associated to another PAMS account.

6. Upon completing the required fields, click Save and Continue in the bottom right corner of the page. (Figure 4)

7. PAMS will load the Create Account page, the Personal Information you provided on the previous page will be populated. Refer to the table below for guidance on completing the remaining required fields. (Figure 5)

 

Figure 5. Create Account – Personal Information

8. Enter your Email Address(es) and identify the Preferred email, see the table on required fields for more information). (Figure 6)

9. Enter your Phone Number and identify the Preferred Phone number, see the table on required fields for more information). (Figure 6)

Figure 6. Create Account – Contact Information

10. Enter your Mailing Address, designate if it is the Address, PO Box Only, or Rural Route. (Figure 7)

11. Enter your City, State, and Zip Code. (Figure 7)

Figure 7. Create Account – Mailing Address


Required Fields

Element

Description

Email Address

Enter an email address. You may enter up to two (2) additional email addresses. (Figure 6)
NOTE: You must select a preferred email address by selecting the “Preferred” radio button next to the appropriate email address.

Phone Number

Enter a phone number by selecting one of the following options from the Select Type dropdown (Work, Cell, Work 2, Other) and entering the phone number in the subsequent text fields. (Figure 6)

You can add up to three (3) domestic phone numbers and one (1) international phone number. International phone numbers must be entered in the fourth “Phone Number” field.

NOTE: You must select a preferred phone number by selecting the “Preferred” radio button next to the appropriate phone number.

Mailing Address (Required)

Enter a mailing address. (Figure 7) To do so, click the radio button to select one of the following:

·         Address

·         PO Box Only

·         Rural Route

To enter an Address:

·         In the Street Number field, enter the number of the street only.

·         Enter the Street Name only, not the number.

·         If applicable, in the Select One dropdown, select one of the following options: APT, BSMT, BLDG, DEPT, FL, FRNT, HNGR, KEY, LBBY, LOT, LOWR, OFC, #, PH, PIER, REAR, RM, SIDE, SLIP, SPC, STOP, STE, TRLR, UNIT, or UPPR. :

·         Enter the Number which corresponds to the item you selected in the dropdown, if applicable. For example, APT 3, BLDG 5A, etc.

To enter a PO Box Only:

·         Enter the Box Number if you selected PO Box.

To enter a Rural Route:

·         In the Select One dropdown, select one the following options: Rural Route, Highway Contract Route, US Route, State Route, or Road.

·         Enter the route number, in the Number Field.

·         If applicable, enter the box number in the Box field.

City

Enter the city in which the address is located. (Figure 7)

NOTE: This field is only required if the “Zip Code” field is left blank.

State

Use the State dropdown to select the state in which the address is located. (Figure 7)

NOTE: This field is only required if the “City” field is completed.

Zip Code

Enter the zip code in which the address is located. If necessary, use the Lookup link to help determine the appropriate zip code of the address. (Figure 7)

NOTE: This field is only required if the “City” field is not completed.

Figure 8. Create Account – Physical Address

12. The last section on the Create Account page is for a Physical Address, this is optional. However, if you begin entering information in this sections some fields may be required. You also have the option to enter a Physical International Address in this section as well.

13. Once you have completed the required fields, click Create Account in the bottom right corner of the page. (Figure 7)

14. PAMS will navigate you to the Agreement page. Review the Notice to Users, Privacy Notice, and Rules of Behavior carefully. If you agree, click Accept in the bottom right corner of the page to proceed. If you disagree, click Decline in the bottom left corner of the page. You will not be able to Log into PAMS until you have signed the User Agreement. (Figure 9)

Figure 9. Agreement

15. Upon accepting the User Agreement you will be navigated back to the Login page where you can enter your new created Username and Password and click Login to proceed into PAMS. (Figure 10)

Figure 10. PAMS Login Page


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